Our story
The Liverpool Study Hub was established to improve access to higher education and help students in South Western Sydney succeed in their studies.
Supported by the Australian Government through the Suburban University Study Hubs Program and managed by UNSW Sydney, the Hub was officially opened by The Hon Jason Clare MP in December 2025.
Students can study, connect with others, and access free, in-person academic, career and wellbeing support. The Hub is open to students from any Australian university, TAFE, or registered training organisation (RTO).
The Liverpool Study Hub is one of four Suburban University Study Hubs conveniently located in Western Sydney including Mount Druitt and Emerton, Fairfield and Macquarie Fields.
Location
Address
Level 2, Block M
TAFE Liverpool
140 Bigge St
Liverpool NSW 2170
Parking
Liverpool has almost 5000 car parking spaces available in or near the city centre. For more information on nearby car parks visit liverpool.nsw.gov.au/parking
Public transport
The Hub is conveniently located just a 2-minute walk from Liverpool Train Station and the Liverpool Bus Interchange.
Access & hours
Access
- Wheelchair-accessible entrance
- Ramp and lift access
- Prayer room
- Accessible toilets
Member access hours
Monday to Friday
9.00 am – 9.00 pm
Saturday and Sunday
8.00 am – 9.00 pm
The Hub team are available Monday to Friday between 9am and 5pm to support students and answer questions. Outside of these hours, security staff are on site.
Community members & high school students
Monday to Friday
9.00 am – 5.00 pm
Our team
Nicole Smith - Hub Manager
Nicole is an experienced higher education leader with over 20 years of success delivering community-focused initiatives that improve access to education and student outcomes. Passionate about equity and inclusion, Nicole combines strategic and operational leadership, strong community partnerships and a deep understanding of educational pathways to connect students with the support, opportunities and guidance they need to succeed in tertiary education and beyond.
Garth Brennan - Academic Advisor
Garth works with students to strengthen their academic skills, improve assignments, build confidence in their studies and explore university and pathway course opportunities. Drawing on extensive experience teaching and advising students across pathway, undergraduate and postgraduate programs, he combines expertise in academic skills, English language teaching and student transition support to offer clear guidance and practical, actionable advice that helps students become independent, confident learners.
Patty Norden - Student Support and Careers Officer
Patty understands the diverse challenges tertiary students face and is passionate about delivering inclusive, student-centred support. With extensive experience in higher education, plus postgraduate qualifications in career development, she empowers students to make informed decisions, develop employability skills, and navigate challenges so they can stay on track and achieve their goals. Patty supports students in navigating study pathways, career planning, peer mentoring and wellbeing initiatives, helping them build confidence and reach their full potential.
Alessandra Capdevila - Student and Community Engagement Officer
Alessandra is a passionate higher education professional with experience in student engagement and outreach. Drawing on her background in student recruitment, stakeholder engagement and event coordination, she is committed to improving access to education and fostering a sense of belonging. Through meaningful community connections and inclusive initiatives, Alessandra strives to create welcoming environments where students feel supported, empowered and confident in pursuing their educational goals and achieving success throughout their studies.
Michelle Nguyen - Administrative Officer
Michelle is the first point of contact for students, staff and community members. She helps students access the services and support they need and supports the Hub's day-to-day operations and reporting. With experience in administration, customer service and student-facing roles, Michelle creates a welcoming and organised environment where every student feels supported.
FAQs
Yes. The Liverpool Study Hub welcomes students from any university, TAFE or higher education provider. Community members and high school students are also welcome to participate in eligible programs and events.
Yes. Please scan the QR code at the entrance each time you visit the Hub. This helps us understand demand and continue improving our services.
No. Members are welcome to use the study spaces without a booking. However, consultations must be booked in advance.
Book a General Consultation, and our team will help identify the support that's right for you.
Yes. You're encouraged to bring your own device. The Hub also provides desktop computers, docking stations, monitors and high-speed Wi-Fi.
The Hub provides access to desktop computers, docking stations, monitors and high-speed Wi-Fi. A limited number of loan laptops are available for use within the Hub.
All docking stations in the Hub connect directly to the internet.
If you need to access WIFI and you are a university student, you can connect to eduroam using your login credentials from your home university.
TAFE NSW and vocational students can connect to UNSW Guest WIFI. Enter your name and email address, accept the Terms and Privacy and then check your emails to confirm your access request. You'll receive 7 days of UNSW Guest WIFI access. After 7 days, simply repeat the process to extend access.
Please note the TAFE NSW WIFI isn't accessible in all areas of the Hub. We recommend TAFE NSW students connect to UNSW Guest WIFI.
Printing is available for members on Monday - Friday 9am - 5pm:
- up to 25 pages per day, per student
- double-sided printing only
- black and white only
How to print:
- Email your document to liverpoolstudyhub@unsw.edu.au
- Let one of our friendly staff know
- We will print the document for you while you wait
Public parking is available nearby. For more information on nearby carparks visit liverpool.nsw.gov.au/parking. The Hub is also easily accessible by train and bus, with Liverpool Station within walking distance.
Students are welcome to eat and drink at the Hub; they also have access to a kitchenette during their visit. Please help keep the shared spaces clean and respectful for everyone.
Our team is available Monday to Friday, 9.00 am – 5.00 pm to assist with study-related questions, referrals and general enquiries.
Each semester you will need to renew your membership to keep it active. This is a needed to meet the Hub’s Australian Government grant requirement. We'll send you a reminder and a link to the Membership Renewal Form via email when it is time to renew.
If you can't find the information you're looking for, our team is here to help. Visit the Hub during staffed hours, contact us by phone or email, or speak with a member of our team during your next visit.
